If you’re a homeowner dealing with pipe problems like cracks, leaks or root intrusion, pipe relining may be a great solution for you. Pipe relining is a trenchless method of restoring old pipes by installing an epoxy resin lining inside the existing pipe. This creates a “pipe in a pipe” with all the strength and performance of a new system.
When hiring a contractor to do this specialized work, you’ll want to choose an experienced company that offers high quality service. Here are 7 key traits to look for in top rated pipe relining company like The Relining Company:
1. Extensive Training and Certification
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2. Use of Advanced Imaging Technology
Top teams use cutting-edge camera technology like CCTV video inspection before and after the pipe relining process. This allows them to thoroughly assess the interior of pipes to customize the relining to your system. It also provides video proof that the job was done correctly from start to finish.
3. Multiple Relining Methods Available
Every pipe system is unique, with its own challenges and applicable solutions. Elite pipe renewal outfits have mastered multiple relining techniques including CIPP, pipe bursting, direct pipe, and more. This versatility ensures they can handle any job.
4. Extensive Experience
It takes great expertise and experience to perfectly execute pipe relining and overcome unforeseen issues. The most competent companies have many years if not decades of project experience under their toolbelt. They’ve seen it all and can handle any pipe system complexity.
5. Excellent Customer Service
Beyond technical expertise, the best pipe relining firms provide an amazing customer experience. They are responsive in their communications, transparent in their pricing, willing to answer all questions, and provide the education you need. They’ll ease the process from your first call through the final cleanup.
6. Industry Leadership & Community Involvement
The top pipe renewal contractors are actively improving their community beyond just operating their business. They hold leadership positions with industry groups like NASSCO and contribute to local charitable endeavors. This demonstrates their professionalism and care for the community.
7. Rave Customer Reviews
The most telling sign of a great contractor is glowing words from past customers about their service experience. Google reviews and testimonials with detailed five-star raves indicate a commitment to customer satisfaction. This focus on making each client happy separates the premier pipe relining companies.
Conclusion
If you’re looking to restore your piping infrastructure, be sure to vet contractors thoroughly for these 7 traits of customer-focused industry leaders. Choose a company with advanced technical expertise, a versatility of relining methods, immense experience, sterling customer service, community leadership, and rave customer reviews. With the right pipe renewal team handling your project, you’ll gain long-lasting results and peace of mind.
