An Overview of Volaris Cancellation Policy & Refund Policy

Volaris is one of the most well-known & customer-focused Airlines worldwide, its policies are in accordance with what passengers want. Anyone whose travels plan changes, can cancel their flight tickets and get a refund from this major cost-saving Airline carrier. However, as per the Volaris cancellation policy, you must cancel your flight within 24 hours of booking to get the full refund amount. Flight cancellation in the general fare category doesn’t make you eligible for a full refund but depending on the cancellation time you qualify for a partial refund at Volaris.

Hence, this blog will show the appropriate steps to take to qualify for a refund. Furthermore, sometimes passengers also wonder how Volaris change passenger name guidelines if they fill in their name incorrectly while booking and wish to rectify it. In that case, you can find instructions for changing the name on a Volaris Airlines ticket below in addition to the cancellation and refund policy.

Volaris Airlines Flight Cancellation Types

With Volaris, you can cancel your flight reservation without any hassle and request a refund as well. The Airline allows its passengers to cancel within 24 hours of booking without paying any extra charges. Also, the procedure must be done 7 days before the scheduled departure. Remember, that the Airline does not allow its customer a refund after the expiry of the allotted time. 

If the flight is canceled by Airlines due to unpreventable reasons, they give a facility to get reservations for the next flight. It’s a compensation form that is given by the Airlines. Below are some reasons for cancellation:

1 – Cancellation Due to Extraordinary Circumstances: 

When your flights are canceled/delayed due to unavoidable circumstances, you will be provided with an electronic voucher for the amount of the base fare. Therefore, the customer uses this benefit to reserve a new flight within 180 days. Remember you must complete your travel within 12 months.

2 – Cancellation Due to Regulatory Authorities: 

in this situation, the Airline offers you an electronic voucher for the base fare amount, and also additional services that you have purchased earlier. Also, you can use that to book a new flight in the next 180 days but you have to complete your travel within 12 months.

3 – Volaris Airlines Cancellations are Done by Customers:

Due to any unexpected circumstances, passengers can cancel their flight ticket within 24 hours of their scheduled departure without paying a penalty. Also, they will get a full refund for their cancellation.

Volaris Airlines Refund Policy: Get a Refund After Flight Cancellation

Volaris Airlines refund policy is immensely flexible but passengers need to remember some things to process it. 

To get a reimbursement, you have to notify Volaris Airline within 24 hours of purchasing a flight ticket. Also, you don’t need to pay any extra charges within this period. Moreover, passengers should contact Volaris customer service staff within 24 hours, then provide them with certain information or documents, such as:

  • Your reservation code, which is also known as PNR.
  • Your full name is written on your pre-reserved ticket.
  • Your registered email address.
  • You should have your official ID copy and bank account details.

If the passenger’s refund request is accepted, then your refund will be made as your original form of payment within 7-10 business days. 

Instructions to Change The Name on The Volaris Flight Ticket

Apart from making a cancellation, flyers also search for suitable ways to correct their misspelled names on tickets. If you ever got an incorrect name on a Volaris ticket, the steps mentioned below will help you rectify this. 

  • First: visit the official Volaris Airline website.
  • Second: click the “My trips” option.
  • Third: enter your PNR name and Last name.
  • Fourth: tap the “Retrieve booking” option.
  • Fifth: verify all your details and tap the “Modify personal details” option.
  • Sixth: tap the “Edit passenger name” button.
  • Seventh: enter your correct name.
  • Eigths: provide the required documents for verification.
  • Ninth: pay the Volaris name change fee if it’s applicable.
  • Tenth: click the “Continue” button to complete the procedure.

Once you follow all the steps for changing your name on your flight ticket, a confirmation email will be sent to your registered email address.

Conclusion

With the above comprehensive explanation of Volaris cancellation policy, hope you now understand how to obtain a refund after canceling a flight reservation. Make sure you are aware of cancellation terms and conditions before beginning the refund process. Apart from cancellation, Volaris Airlines has so many other policies including Volaris change passenger name policy, flight change, etc. 

Additionally, you can get in touch with the Volaris customer service team for help with flight cancellations and name changes on tickets. If the Airline number is unable to reach you, you can reach us at +1-800-865-1848 for instant assistance.